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Refund Policy

Drift Colony

We want you to be happy with your purchase. Please read our refund policy carefully.
  • Eligibility: Refunds are only applicable for defective or incorrect items received. Please note that refund requests will not be approved if you do not provide an unboxing video.
  • Time Frame: Requests must be submitted within 3 days of receiving your order.
  • Condition: Items must be unused, in original packaging, and with proof of purchase.
  • Non-Refundable Items: Sale items, digital products, or gift cards are non-refundable.
  • Process: To request a refund, please contact us at our customer service email at colonydrift@gmail.com. Once approved, refunds will be processed to your original payment method within 7–14 business days.
  • Shipping Costs: Return shipping costs are the responsibility of the customer unless the item is defective or wrong.

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